Terms of service
Welcome to the Hairstealyst online store.
By browsing our website and/or placing an order, you agree to these Terms of Service as well as the various applicable policies available on our website.
Products
We make every effort to present our products, including their textures, lengths, and colours, as accurately as possible.
However, the appearance of a colour may vary slightly depending on lighting conditions (natural or artificial light, or exposure to sunlight), photography, the screen used, and the environment in which the colour is viewed.
These minor visual variations do not affect the essential characteristics of the product ordered.
The characteristics and information specific to each product are provided on the relevant product page.
Orders
Each order is recorded once payment has been successfully confirmed.
A preparation period may be required before the order is dispatched. Applicable preparation times are indicated on the website and are separate from delivery times.
In the exceptional event that a product becomes unavailable or that Hairstealyst is unable to fulfil an order, Hairstealyst will inform the customer as soon as possible and, where applicable, refund the relevant amounts paid.
Prices and Payment
The applicable prices are those displayed on the website at the time the order is confirmed.
Payment is made using one of the payment methods offered at checkout.
The customer is responsible for checking all information relating to their order before confirming it.
Order Preparation and Delivery
Preparation and delivery times, as well as shipping arrangements, are detailed in our Shipping Policy.
The customer is responsible for ensuring that all delivery information provided when placing the order is accurate and complete.
Once the order has been dispatched, any available tracking information will be provided to the customer.
Returns and Refunds
The conditions relating to the right of withdrawal, returns, exchanges, and refunds are detailed in our Return and Refund Policy.
For hygiene reasons, certain restrictions may apply, in particular to hair extensions that have been unsealed, worn, tried on, washed, styled, coloured, cut, or otherwise modified, in accordance with applicable legislation.
Use and Care of Products
In order to preserve the quality and lifespan of the extensions, customers are advised to follow the use and care instructions provided on our website or supplied with the product.
Hairstealyst cannot be held responsible for deterioration resulting from improper use, inadequate care, or modifications to the product that are inconsistent with the recommendations provided, without prejudice to any applicable statutory warranties.
Intellectual Property
Content belonging to Hairstealyst and appearing on the website, including but not limited to text, photographs, videos, visuals, logos, and graphic elements, is protected by applicable intellectual property laws.
Any unauthorised reproduction, use, or distribution of such content is prohibited.
Contact
For any questions regarding our products, an order, delivery, or a return, you may contact us at:
contact@hairstealyst.com